Remote Quick Help
One small task by phone, video, or screen-share.
$3015 minutes
For the guided help steps and display controls, enable JavaScript. You can still read the services below or text Jason.
Help that fits you
Your device can be easier to use. Your appointment can feel easier, too.
Start with what feels difficult.
“I can’t read my phone.”
“I lose track of the steps.”
That’s enough to begin. We can adjust the device, the pace, or both—with room to ask, try it, and ask again.
Make the device easier
Easier to see.
Bigger text, bolder buttons, and higher contrast.
Easier to hear.
Captions, compatible hearing aids, and alerts you can see or feel.
Use your voice.
Dictate a message, control the device by voice, or hear text read aloud.
Fewer distractions.
A calmer home screen with the apps you actually use.
Limit access.
Simplify access to the apps, contacts, and settings a loved one needs.
Safety settings.
Emergency contacts, medical details, and fall detection on a compatible watch.
Everyday routines.
Reminders, or compatible lights and blinds that follow a routine you choose.
Make the visit easier
A clear plan.
We agree on what to work on before we begin.
Your pace.
Ask again, take a break, or arrange another time to continue.
Your own device.
Learn on the device you use, with each step explained.
Time to practice.
Try the steps yourself while I’m there to help.
Your choices.
I ask before changing settings or accessing your device.
Steps to keep.
Written instructions you can return to later.
What helps you.
Visual aids, fewer words, note-taking time, breaks, shoe covers, or gloves—tell me what helps.
Need more than built-in settings?
Explore a few tools and ideas, with prices and what to check before buying.
Easier controlsSwitches and adaptive accessories for another way to use a device.
Communication appsAAC tools that can add to or offer another way to speak.
A helpful homeLights, blinds, and simple controls for everyday routines.
We’ll start with what matters to you and check compatibility together. For communication tools, involve the person using them and their speech-language professional when available.
Helping a parent or someone you love?
You can arrange the appointment and join in. I’ll include the person using the device in the conversation and work at their pace.
Make this site comfortable
These choices apply across LES and stay saved in this browser on this device.
I’m Jason. Patient tech help in Brandon, FL and nearby.
How can I help?
- Set up a new phone
- Sort out Wi-Fi
- Learn your tablet
- Sort out a printer
- Replace a phone screen
- Make text bigger
- Learn to back up photos
- Check a suspicious text
Start here
Solutions for everyday tech
Setup, 1 of 5
What happens next
- 1
Tell me a little.
What’s happening, or what would you like to do?
- 2
We make a plan.
We’ll agree on the help, price, and appointment.
- 3
We go at your pace.
Room for questions, practice, and next steps.
Make yourself comfortable
Pick the text size and appearance that suit you.
Applies throughout the site. Also in the menu.
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Choosing something new? Get gear
Start with your device
Choose yours, then start a request.
Contact Jason now
or
Tell me what you need
Tell me a little about it. We’ll agree on the help, price, and time together.
Select a device
You can add more than one.
Select a device above. Then I’ll show the issues you can choose.
Next, select an issue
Nothing matches that. and describe it in your own words.
Contact Jason now
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A few details
Add your name and who needs help. The rest is optional.
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Your request
Services & prices
Find the help you need. We’ll agree on the work and price before booking.
- By phone
- By screen-share
- At your place
What can I help with?
Choose a type of help for examples.
Setup · examples & pricing
Get a device ready for everyday life.
- Move files to a new computer and set up automatic backups.
- Set up personal storage at home and reduce recurring cloud-storage bills.
Personal storage can reduce subscriptions. It still needs maintenance and a separate backup; some remote-access or backup services cost extra.
Choose an example to see prices, or select Something else.
Tutorials · examples & pricing
On your own device, at your pace.
- Learn to back up your files—and recover a file when you need it.
- Understand what stays on your device, what lives online, and what you’re paying for.
Choose an example to see prices, or select Something else.
Troubleshoot · examples & pricing
We talk through what’s happening before choosing the work and the price.
- Check drive health, investigate slowdowns, and remove unwanted software or malware.
- Assess lost-file recovery options. If a drive may be failing, protect the data before cleanup or repair.
Recovery depends on the drive’s condition. I’ll explain when a specialist is the better next step.
Choose an example to see prices, or select Something else.
Repair · examples & pricing
I check the device first, then we agree on a separate quote for the repair and parts.
- Replace a compatible drive or reinstall Windows or macOS after agreeing on what to keep.
- Check drivers, updates, and everyday functions before handing the device back.
Choose an example to see prices, or select Something else.
One-time help
No membership needed.
Quick Help
One focused task or short lesson, remote or an agreed nearby visit.
$6030 minutes
Tech Service & Tutoring
Setup, troubleshooting, or a lesson, with written steps to keep.
$16090 minutes
Save $2060 minutes: $120.
After 90 minutes: $25 / extra 15 minutes, with your approval.
Veterans, first responders, healthcare workers, anyone 65+, or an earned referral reward. Eligible one-time help only; one discount per appointment.
Eligibility & exclusionsPricing & visit details
Not sure where to start?
Multiple devices or a larger group?
Bulk tablet repairs, a computer refresh, or help for a department, school, or community. We’ll plan the work in batches around your needs.
Send the device models, approximate quantity, what needs attention, and your timing. I’ll confirm what I can take on and prepare a tailored quote.
Ongoing support
Included sessions and lower visit rates.
Start with 3 monthly payments, then month to month.
Tech Guidance
1 person · all devices
$35/ month
Included each month
- Two 15-minute remote check-ins.
Save $25/month using all sessions
Member visit rates Paid separately from dues
- 60 minutes
- $100Save $20
- 90 minutes
- $130Save $30
First 3 monthly payments: $105
With optional welcome visit: $185 total
Household Care
Up to 4 people · all devices
$90/ month
Included each month
- Two 15-minute remote check-ins.
- One 30-minute session, remote or an agreed nearby visit.
Save $30/month using all sessions
Member visit rates Paid separately from dues
- 60 minutes
- $95Save $25
- 90 minutes
- $125Save $35
First 3 monthly payments: $270
With optional welcome visit: $350 total
Business Priority
Up to 5 people · 10 devices
$165/ month
Included each month
- 45-minute on-site check-in: backups, security, and everyday tech.
- 30-minute + 15-minute remote sessions, as needed.
- $25 credit toward extra member time or a discounted visit.
Up to $40/month in savings $15 from included sessions + $25 toward extra help.
Member visit rates Paid separately from dues
- 60 minutes
- $90Save $30
- 90 minutes
- $120Save $40
First 3 monthly payments: $495
With optional welcome visit: $575 total
Monthly savings assume you use all included sessions and, for Business Priority, the full $25 credit. Visit savings compare non-member prices.
With every plan
- Diagnostics & troubleshooting use your included minutes or member visits.
- Extra member time: $15 / 15 minutes, agreed before continuing.
Unused minutes and credit don’t roll over. Membership & scheduling details
Already a member? Start here
Choose your plan. I’ll confirm your available sessions before booking.
Estimate a session
Get gear
Useful tech. Thoughtful upgrades. A good fit for you.
Buy for the problem.
Keep what already works.
These are places I’d start for better backups, steadier Wi-Fi, and devices that feel easier to use. I can help you choose, set it up, and get comfortable with it.
Manufacturer and store links. No affiliate commissions. Gear and subscriptions are purchased separately from LES services.
Prices in US dollars, checked November 2, 2026. Tax and shipping extra; offers and availability can change.
What would you like to improve?
Back up & store files
Keep another copy, or bring more of your storage home.
Backup drives
Portable storage or a drive that stays at home.
Samsung
T7 Shield
$287.991 TB · BlackCheck availability; compare capacities before buying.
A backup you can take with you
My pick for a compact drive that can travel between home, work, and a visit. Fast, simple storage without a monthly storage bill.
Before you buy
Choose capacity for your files and room to grow. We’ll match the format to your Mac, PC, or both, then set up automatic backups.
A drive only becomes a backup when it holds an extra copy. Keep the original, and keep another copy away from the same location.
Seagate
Expansion Desktop
$239.994 TB · DesktopListed price; compare with an in-stock option.Sold out at Altex when checked
Room for a larger backup
A desktop hard drive can hold a large photo library or computer backup. This 4 TB model is an example to compare with current in-stock options.
Before you buy
Needs its own power outlet. Best left in one place; choose capacity for the backup you actually need.
A spinning hard drive is slower than an SSD. Neither should hold your only copy of important files.
Your own storage
Personal storage with a plan for backup and upkeep.
Synology
BeeStation Plus
$659.998 TB · PlusNo subscription required for core storage.
Your files, on storage you own
My starting point for someone who wants a simpler personal cloud at home: a central place for photos and files, without buying another tier of online storage.
Before you buy
Connects to your router. Remote access needs internet. We’ll plan who can access it, how your devices sync, and where its own backup goes.
Owning the storage reduces reliance on subscriptions; it still needs upkeep and a separate backup. Optional BeeProtect off-site backup for 8 TB is $11.99/month or $119.99/year. Optional Plex features and later Acronis renewals can cost extra.
Wi-Fi & computers
Improve what you already use before replacing it.
A steadier connection
Good placement before more hardware.
eero
eero 7
$169.991 routerCore Wi-Fi has no subscription fee.
Wi-Fi that’s easier to live with
A straightforward mesh option for a home that needs more consistent coverage. I’d start with good placement and the fewest units that do the job.
Before you buy
We’ll check your modem, internet plan, home layout, and existing router first. Extra units don’t automatically mean better Wi-Fi.
eero Plus is optional: $9.99/month or $99.99/year. Your internet provider’s charges are separate.
Computer upgrades
Choose the right upgrade before replacing the whole machine.
Kingston
ValueRAM laptop memory
$261.9916 GB · DDR4-3200 SO-DIMMExact-part example; compare compatible alternatives at this price.
An upgrade that earns its keep
More memory can help when your computer runs out of breathing room. This is an example of the type of part we might use; I’ll compare compatible options before recommending a purchase.
Before you buy
The photo is an example, not a universal part. DDR generation, size, capacity limits, and soldered memory all matter. Apple-silicon Macs don’t have user-upgradable RAM.
Example: 16 GB DDR4-3200 SO-DIMM. This is not a universal part. I’ll check whether memory is the bottleneck and match the exact specification before you buy.
Kingston
KC600 SATA SSD
$273.991024 GB · 2.5-inch SATACompare compatible alternatives before ordering.
Give an older computer a fresh start
For a compatible older computer still using a hard drive, an SSD can make startup and everyday use feel much more responsive.
Before you buy
This recommendation is the 2.5-inch SATA version. It does not replace an M.2 NVMe drive. We’ll check the machine and protect your files before changing anything.
A storage upgrade won’t fix every problem. We’ll consider the rest of the computer and its operating-system support, too.
More room to see
My 4K pick, plus a sharper 5K option.
Dell
27 Plus 4K USB-C · S2725QC
$329.9927-inch · 4K · USB-C
My everyday 27-inch screen
The monitor I use: a sharp 4K picture, smoother scrolling, and a useful USB-C connection without jumping to studio-display prices.
Before you buy
27-inch IPS, up to 120 Hz, an adjustable stand, and built-in speakers. USB-C can carry video and deliver up to 65 W to a compatible laptop.
Check your computer, cable, and display support for 4K at 120 Hz. Higher-power laptops may still need their own charger.
ASUS ProArt
Display 5K · PA27JCV
$69927-inch · 5K · USB-C
A sharper 5K step up
A good-value place to look when crisp text and a generous workspace matter more than a high refresh rate. Especially appealing for a Mac desk.
Before you buy
27-inch 5120 × 2880 display at 60 Hz, adjustable stand, anti-glare finish, and USB-C with up to 96 W of charging.
For a one-cable USB-C setup, your computer must support 5K video over USB-C. DisplayPort and HDMI are also available. This is 60 Hz, not the Dell’s 120 Hz; check your computer’s supported resolution before buying.
A more comfortable desk
Keep the accessories you use every day within easy reach.
Comfort & clearer calls
A more comfortable setup. A clearer call.
Logitech
ERGO K860
$149.99Full-size · GraphiteRegular price; check for current offers.
Give your hands a different angle
A curved, split keyboard with a cushioned palm rest. A thoughtful option if a flat keyboard leaves you feeling cramped.
Before you buy
Full-size layout for Mac and Windows, with three-device switching. Connect over Bluetooth or the included Unifying receiver.
The split layout takes practice and needs desk space. No backlighting; uses two AAA batteries. This consumer model uses Unifying, not Logi Bolt.
Logitech
Lift vertical mouse
$79.99Right-handed · GraphiteRegular price; choose the hand and size that fit you.
Comfort for your hand and wrist
Lift’s vertical shape supports a more natural hand position and is designed to reduce wrist pressure. Worth trying if long stretches at a mouse leave your hand feeling strained.
Before you buy
Choose the correct right- or left-handed model and check your device connection. A return window is useful when trying a new shape.
Best suited to small or medium hands. Comfort is individual; this is not a treatment for wrist pain. I can help with pointer speed, button settings, and desk positioning, too.
Rain Design
mStand laptop stand
$49.90mStand · Silver
Put the screen where you need it
A well-made stand can bring a laptop screen closer to a comfortable viewing height without replacing the computer.
Before you buy
Pair a raised laptop with a separate keyboard and mouse. Check desk depth, laptop size, and airflow.
We’ll fit the setup to your space and how you use it—not build a desk full of accessories you don’t need.
Logitech
MX Brio · Pale Gray
$199.994K webcam · Pale Gray
A clearer face on the other end
A refined webcam for calls, lessons, and showing someone what you’re working on. AI image adjustments help with exposure and detail.
Before you buy
Up to 4K at 30 fps or 1080p at 60 fps, with a rotating privacy shutter. Connect to a USB-C port supporting USB 3.0.
Your calling app, internet connection, and lighting affect what others see. A 4K webcam doesn’t guarantee a 4K video call.
Useful everyday extras
A few useful extras, with a clear job to do.
Anker
715 Charger · Nano II 65W
$29.9965 W · Single USB-C portCable sold separately.
One smaller charger to carry
A compact, folding-plug USB-C charger for compatible phones, tablets, and many laptops. Useful for a bag or a less cluttered charging spot.
Before you buy
One USB-C output, up to 65 W. Match the charger and a suitable USB-C cable to your device’s power requirements.
Charges one device at a time; cable sold separately. Larger laptops may need more power, especially while working.
Vornado
PIVOT
$24.99PIVOT · White
A small comfort for your desk
A compact personal fan with simple controls and airflow you can aim. Sometimes making your tech space better means making yourself more comfortable.
Before you buy
About 6 inches tall, with three speeds and an adjustable head. Needs a power outlet; it is not a USB-powered fan.
Fan sound and comfort depend on the speed and distance. Keep airflow and loose cables clear of your work area.
A helpful home
Explore Apple’s collection, then see the other products I’d consider.
Apple Home collection
Browse Apple’s own curated collection.
More smart-home picks
Philips Hue, Lutron, Eve, and Aqara. Individual picks from $29.99; hubs or extras may be needed.
- Less reaching. Lights or blinds from a button, voice command, or routine.
- A simpler shared home. Familiar switches and controls everyone can use.
- Support for an older relative. Useful door alerts and routines, chosen with them.
Start with one useful change. Check each product’s hub and Apple Home requirements below. Agree on alerts and camera use together; these aren’t emergency-response or personal-care systems.
Philips Hue
Color lighting starter kit
$199.993 E26 bulbs · Bridge Pro · Tap dialSale price; regular $289.99.
Better light, with a real button
Three color bulbs, a Bridge Pro, and a Tap dial switch make a useful starting point. Adjust the mood, set a routine, or turn the lights down without reaching for your phone.
Before you buy
This kit uses E26 bulbs. Check your fixtures and bulb size before buying. The included Bridge Pro connects Hue lighting to Apple Home through Matter.
Keep power to the smart bulbs on. The Tap dial gives you a physical control; some effects and setup stay in the Hue app.
Lutron Caséta
Diva smart dimmer kit
$124.95Diva dimmer · Smart Hub · PicoElectrical installation is separate.
A familiar switch, a smarter routine
For lights you want to control at the wall as well as in Apple Home. The kit pairs a familiar paddle and dimmer with a Smart Hub and wireless Pico remote.
Before you buy
The included Caséta Smart Hub enables Apple Home integration. Match the dimmer to your bulbs, wiring, and circuit before ordering.
Hardwired installation should be handled by a qualified electrician. LES can help with compatible devices, app setup, scenes, and everyday use.
Eve
MotionBlinds Upgrade Kit
From $169.95Small-tube kit · Large-tube kit $219.95Compatible blinds and a Matter/Thread hub are separate.
Let the light in, with less reaching
Add motor control to compatible roller blinds. Open them with a routine or a voice command—useful when the window is hard to reach.
Before you buy
Measure the blind width and tube first. The small-tube kit fits 25–30 mm tubes; the large-tube version fits 38–51 mm. Matter control needs a compatible home hub and Thread border router.
Rechargeable over USB-C. Existing compatible blinds are separate. Core operation has no Eve cloud subscription. Keep a familiar control available for everyone at home.
Aqara
Door and Window Sensor P2
$29.991 contact sensorCompatible Matter/Thread hub required; sold separately.
A little awareness, without a camera
See whether a door or window is open, or use it to trigger a light. A small addition for a shared home or someone who wants a useful reminder.
Before you buy
Requires a compatible Matter controller and Thread border router. Check your exact Apple home hub before buying; not every hub supports Thread.
Agree on alerts and shared access with the people who live there. This sensor is not an emergency-response service or a substitute for care.
Aqara
Camera Hub G5 Pro
$199.99Wi-Fi · GrayUSB-C power adapter and optional cloud plans are extra.
A camera that can grow with your home
My pick for an outdoor camera that also connects compatible Aqara sensors. Start with one useful view, then add things like door or water-leak alerts when they help.
Before you buy
Choose Wi-Fi or Power over Ethernet to suit the location. Apple Home support does not mean every Aqara sensor or camera feature appears in Apple’s app.
HomeKit Secure Video recording needs a compatible Apple home hub and iCloud+ plan. Aqara’s local recording options are separate; check the storage and setup you want. Talk with people who live or visit there before recording, and aim it only where you’re entitled to record.
Controls & communication
Start with built-in settings. Add a tool when it fits the person.
Easier controls
Built-in settings first. Extra controls when they help.
Start with what’s already included—$0. Bigger text, captions, Voice Control, and Apple’s Assistive Access can make a device easier to use. Availability depends on the device and software. Explore help that fits you
AbleNet
Blue2 FT
$260Blue2 FT wireless switchDevice and compatible apps are separate.
Another way to make a selection
A wireless switch option for someone who finds a touchscreen or mouse difficult to use. It can provide an easier action for selecting and moving through compatible controls.
Before you buy
Works with compatible switch-access software, including Apple Switch Control. We’ll try the device, settings, placement, and scanning pace together.
Start with the access method that feels comfortable. A switch may need setup and practice; it isn’t a one-size-fits-all solution.
Microsoft
Adaptive Hub
$99.99Hub onlyOther adaptive accessories sold separately.Out of stock at Microsoft when checked
Controls arranged around you
A flexible option for connecting compatible switches and assigning actions when a standard keyboard or mouse doesn’t fit the way you move.
Before you buy
Configuration uses Microsoft Accessory Center on Windows 10 or 11. Check the specific switch, device, and operating system before buying.
Availability can be limited. Some functions depend on the host device. We’ll check the controls you need and the exact hardware before ordering.
Communication apps
Communication apps, chosen around the person.
AAC means augmentative and alternative communication: tools that add to or offer another way to speak. These established options can support some autistic people and others with speech or communication needs. Fit matters more than a feature list.
AssistiveWare
Proloquo2Go
$249.99App purchase · iPhone & iPadDevice is separate. Optional in-app purchases may cost extra.
Words, pictures, and a voice
A widely used AAC app for people who communicate with symbols or typed words. Build a vocabulary around the person, their routines, and what they want to say.
Before you buy
For iPhone and iPad, with Apple Watch support. Choose the vocabulary and access method with the person and, where helpful, their speech-language professional.
LES can help with installation, backups, access settings, and everyday use. Communication assessment and therapy belong with a qualified professional.
Tobii Dynavox
TD Snap
$9.99 / monthiPad · Speaking Upgrade subscriptionSpeaking features require a subscription after the trial; optional page sets are extra.
Communication that can grow with you
Another established AAC option, with symbol-based communication and different page sets. A trial can help you explore the layout before choosing a plan.
Before you buy
The iPad app offers a one-month trial of speaking features, then a paid subscription. Check the page set, language, device, and access method with the person who will use it.
Optional PODD and Gateway page sets cost $4.99/month each. LES can help set it up and support everyday use; a speech-language professional can guide communication assessment.
Not sure what fits?
Tell me what you use and what you’d like to make easier. We can start there.
Model options, availability, and prices can change. Check the exact version before ordering. Product photos and app artwork belong to their respective owners. The orange home symbol is an LES illustration. LES is independent and isn’t endorsed by these brands.
Hi, I’m Jason.
Your local tech person in Brandon, FL and nearby.
A.I. — Actual Intelligence.
You’ll work with me.
I’m Jason Rinaldi, owner and operator of Local Electronic Solutions. When you reach out, you’ll work directly with me.
Why I started LES
I've been helping people get along with their technology for over 15 years. One thing has always stood out to me: people are rarely given the space to feel frustrated or the time to learn, ask multiple questions, and practice until they feel comfortable and confident in the diagnosis, the tutoring, or the solution.
At Local Electronic Solutions, your issues, interests, and abilities are all taken into consideration when setting up and teaching the systems that run our lives. LES can help configure a device with limited access or accessibility settings for a loved one, or bring AI into your personal or business workflow.
Wearables, phones, tablets, laptops, desktops, gaming consoles, VR, TVs, smart home, accessories, & more: I can help with setup, tutorials, diagnostics, and repair via phone, virtually, and in person.
Reach out for help today!
Call or text Jason: 813-687-2818
— Jason Rinaldi, owner, Local Electronic Solutions LLC
Where the curiosity started
I spent four years studying electronics at Platt Regional Vocational-Technical School in Milford, Connecticut—now Platt Technical High School. That shop, and the teachers in it, shaped the way I learn, keep growing, and help people.
“Twinkle, twinkle, little star, E equals I times R.”
My omega tattoo is a nod to Ohm’s law. I still remember that rhyme, along with some very colorful ways to remember resistor color codes. The lessons stuck—and so did the curiosity.
How we’ll work
Understand it first.
We talk through the problem and agree on the help and price before booking.
Make room to learn.
Ask again, try it yourself, or slow things down. We work at your pace.
Make it work for you.
Clearer settings, written steps, and a setup that fits the way you use it.
A little beyond the tech
Outside of work, I’m a husband and a father of two. Our house is full of dogs, cats, and a 3D printer that’s usually running.
I’ve always liked figuring things out. Explaining them is the part I enjoy most—especially that moment when something finally clicks.
Local Electronic Solutions LLC is an independent, Florida-registered business. I’m not affiliated with Apple, Best Buy, or any manufacturer or service provider. The advice you get is my own.
Questions before we start
How help works, what it costs, and what happens next. You can ask a question without booking.
Find an answer
Search or open a question below.
Getting started
Does a request book an appointment?
No. It prepares a message for you to send. We’ll talk through the help, price, and appointment before booking. Sending a request doesn’t cost anything.
Not sure what you need?
Start with what’s happening or what you’d like to learn. Call, text, or use Get help to prepare a message; you don’t need to choose a service first. We’ll choose the time and format together. A small remote task may fit 15 minutes; a focused task or short lesson, 30; a bigger setup or lesson, 90. Repairs are quoted separately.
Do I have to join a plan?
No. Book one-time help whenever you need it. Ongoing support is an option for regular help from someone who gets to know your setup.
Do you come to the house?
Yes: Brandon, FL, and nearby communities. Send me your ZIP code and I’ll confirm the visit before we book. The 30-minute nearby option covers a smaller travel area than longer appointments.
How does remote help work?
We talk by phone or video. If useful, I’ll guide you through a one-time screen-share. You approve the connection, can end it at any point, and enter your own passwords.
Can I arrange help for someone else?
Yes. You can arrange the appointment and sit in. I’ll include the person using the device in the conversation and work at their pace. Household Care can cover up to four people in one household or two related households.
Prices & repairs
How do one-time prices work?
- Remote Quick Help: $30 for 15 minutes.
- Quick Help: $60 for 30 minutes, or $120 for 60.
- Tech Service & Tutoring: $160 for 90 minutes, which saves $20 against six 15-minute blocks.
- After 90 minutes, extra time is $25 per 15 minutes, and only with your approval. If we upgrade mid-visit, the time and amount you’ve already paid count toward it.
- Repairs, parts, and agreed travel outside the local area are quoted separately. Tax may be additional.
When can Quick Help be a home visit?
When the task is small and clearly defined, likely to fit 30 minutes, and you’re within about 10 minutes of where I am. We confirm the address and the time first. There’s no travel fee for an agreed, truly local Quick Help visit. Extra time needs your approval, and a longer appointment may be the better fit.
What about repairs?
Tell me the device and what’s wrong. I’ll confirm whether I can help and quote the repair and parts separately. You approve the quote before any repair work begins.
What if it can’t be fixed?
The fee covers time and work, not a guaranteed fix. I’ll explain what I found and your practical next options. Repairs and parts always need your approval of a separate quote.
How do the 5% rewards work?
Veterans, first responders, healthcare workers, and anyone 65 or older get 5% off eligible one-time services.
If you refer someone, you earn a future 5% reward after the new customer’s first completed, paid service. Being referred does not automatically earn a discount.
One discount per appointment, no stacking. It doesn’t apply to repairs, parts, memberships, member rates, or the welcome offer.
Ongoing support
How do memberships work?
Each plan includes the sessions listed on Services. Start with three monthly dues payments, then month to month. I’ll explain billing and cancellation before you join.
Member visit rates are paid separately from dues and require an active, paid plan. Unused monthly minutes and credit don’t roll over.
Requests are welcome anytime; appointments are by arrangement. Short-notice help depends on availability; immediate and emergency support are not guaranteed.
What does member time cover?
Diagnostics and troubleshooting use your included sessions or paid member visits, with no separate assessment fee or annual diagnostic limit. Extra time beyond an included session or booked member visit is $15 per 15 minutes, only with your approval.
Remote sessions are by phone, video, or screen-share.
Household Care’s nearby visit follows the Quick Help conditions: a small, clearly defined task, within about 10 minutes of where I am, with the address and time agreed first.
Business Priority includes a 45-minute on-site check-in; its other sessions are remote. Repairs, parts, third-party costs, and agreed travel are separate.
How does the Business Priority credit work?
Business Priority includes $25 each billing month toward extra member time or a discounted visit. You can use it over more than one appointment; any remaining balance stays available until that billing month ends.
Unused credit does not roll over or convert to cash.
It cannot cover dues, the welcome visit, repairs, parts, or travel.
How does the new member welcome offer work?
Add a 60-minute welcome visit for $80, booked within 30 days of joining. That saves $40 compared with a $120 non-member visit.
We’ll work on your top issue and list your devices and next steps.
With your first three monthly dues payments, the totals are $185 for Tech Guidance, $350 for Household Care, $575 for Business Priority.
One welcome visit per new person, household, or business. The 5% discount doesn’t apply to it.
No matching question. — tell me what you’d like to know.
Your information, explained.
What stays on your device, what you choose to send, and how to clear it.
Updated October 30, 2026
No account needed. No advertising cookies, advertising trackers, or analytics scripts.
You press Send. A website draft is not a message to me.
You control access. You enter your own passwords.
In conversation
What do you share with me?
When you call, text, or email Local Electronic Solutions LLC, you choose what to share. I use your contact details, device description, and service location to answer you, arrange an appointment, and provide the agreed service.
Service and billing records may need to be kept for business or legal reasons.
On this device
What stays in your browser?
- No customer account is created. LES does not use cookies for your display choices, page history, or request.
- Display choices and page history stay in this browser on this device. LES remembers which pages you’ve seen to shorten repeat entrances.
- Your answers and message draft stay in this browser tab, so you can go back, edit, or reload. The website does not send them to me. “Start over” clears this tab’s answers and drafts.
- “I sent it” is your confirmation. It marks the request as sent in this tab. The website cannot check whether your message was delivered.
The website’s hosting provider may process technical information under its own policy.
When you send
When is a message actually sent?
Text and Email open your own messaging or email app. You review the message and press Send there. An appointment is only booked when we arrange it together.
Your phone company may process technical information under its own policy.
Offline
What is saved for offline use?
- Your browser may save a public device and issue guide and my contact card on this device. The saved guide does not contain service prices or your request.
- Any answers and message you prepare offline stay in this tab, just like the online guide.
Your controls
How do you clear saved information?
- Settings & reset clears this tab’s request and your saved display choices, welcome choices, and page history. It does not erase messages you have sent or requests in other tabs.
- You can remove the public offline guide separately. It may be saved again on your next online visit. Removing it does not clear your browser’s general cache or the hosting provider’s data.
During service
What about passwords and remote access?
- You enter your own passwords and verification codes. Please don’t send passwords, payment information, or sensitive documents in a message.
- Remote access needs your permission and lasts only for the session you agree to.
- I’ll talk with you before accessing your files or accounts.
Get in touch
Need to ask, correct, or remove something?
Contact me about information you’ve shared, a correction, or deletion where possible. Some records may need to stay for service, accounting, or legal reasons.
Brand names. Apple, iPhone, iPad, and Mac are trademarks of Apple Inc. LES is independent and is not affiliated with or endorsed by Apple. Other product names belong to their respective owners.
Color & icon guide
Colors show the type of help. Device icons show what I can help with.
- Setup
- Tutorials
- Accessibility
- Troubleshoot
- Repair
- Phone
- Computer
- Printer
- Wi-Fi / router
Settings & reset
Make LES comfortable to use, or clear what this browser remembers.
Your request
Clear the answers, message drafts, and sent status in this tab. Home will reload. Your display preferences stay the same.
Start fresh on this device
Restore the default display settings, clear this tab’s request, and return Home to the welcome screen.
Messages you’ve already sent and requests open in other tabs are not erased. The public offline guide and Home Screen icon stay available.
Offline help on this device
The saved offline guide is public information, separate from your request and display settings.
Offline help will stop working until you open LES again while connected. Your Home Screen icon and current request stay in place.
Nothing is sent or booked by these controls. Read about your information.